Es importante que a la hora de tener gastos médicos guarde la FACTURA - COMPROBANTE DE PAGO E INFORME MÉDICO. Todos los documentos los debe envíar a luganocorpoation@gmail.com. Nosotros nos encargaremos de enviarlos a las diferentes companias quienes procesarán los gastos y reembolsarán directamente a su cuenta . Recuerde siempre notificar emergencias médicas o exámenes diagnósticos complejos como resonancia magnética, tomografías, colonoscopia, endoscopia.

Funciona con su carnet. Entra a la emergencia de la clínica con su carnet y notifica a luganocorporation@gmail.com con información detallada de la clínica y un breve resumen de lo sucedido. Si tiene una cita u operación planificada nos debe enviar información detallada del doctor y clínica, para emitir carta garantía.

• PÓLIZA SALUD: entra a la emergencia de la clínica con su carnet y notifica a luganocorporation@gmail.com lo sucedido con detalle de la clinica donde se encuentra.
• POLIZA VIAJE: si la emergencia requiere hospitalización, entra a la clinica con el carnet de viaje. De lo contrario paga las consultas y exámenes necesarios y se maneja contra-reembolso.

Es un servicio exclusivo que ofrece acceso a los mejores especialistas a nivel mundial para solicitar segunda opinión medica y verificar diagnósticos y tratamientos médicos. De esta manera tiene la tranquilidad de que el diagnóstico fue revisado por un especialista y que está tratándose de la manera correcta.

Envíe presupuesto e informe médico a luganocorporation@gmail.com, así como información detallada del médico y fecha de la cirugía.

Escribanos a luganocorporation@gmail.com y dependiendo de su cobertura, le damos la opción que más le convenga, notificando el cambio de país de residencia.

Debe notificar todas las emergencias médicas que se le presenten, así como exámenes médicos complejos como resonancia magnética, tomografias, colonoscopia, endoscopia. Escribanos a luganocorporation@gmail.com

Deductible is the part that the policyholder must pay before the coverage of his policy is activated. This is decided before taking on the coverage. In international policies, policy is accumulated once a year, not considering if expenditures belong to one or several pathologies.

These are usual expenditures – customary and reasonable – that according to the geographic areas reflect the cost of the different interventions and medical treatments.

• Venezuela- Colombia – México

  Medical appointments and lab exams are processed and paid on delivery.

  It’s important to keep: consultation invoices, medical report, lab exam orders, results of all exams, expenses and medicines, as well as medical recipes in case a special medical treatment is ordered.

  Medical emergency – hospitalization
  you must notify by mail: luganocorporation@gmail.com; send QUOTATION AND MEDICAL REPORT with details regarding the surgery and the date of the same. With that information, the company will issue a letter of guarantee.

  Planned operations
  you must notify by mail: luganocorporation@gmail.com; send QUOTATION AND MEDICAL REPORT with details regarding the surgery and the date of the same. With that information, the company will issue a letter of guarantee.

  The medical exams for complex diagnosis such as Endoscopy, Colonoscopy, Resonance, and Tomography must be notified.

• USA

  Medical appointments
  Whenever there is a diagnosis, disorder, or illness, mail the NAME, CONTACT AND ADDRESS of the doctor. Reason for the visit; the company will prepare a letter of guarantee. Ideally, you should always notify once you have the appointment; if it’s not notified due to lack of time, it’s important that once you cancel, you request an INVOICE with diagnostic codes, cost breakdown, payment vouchers, and medical report.

  Medical emergencies
  Enter the clinic with your insurance policy card and send via mail a notification of the emergency to luganocorporation@gmail.com, and we’ll expedite the entire process.

  Planned operations
  Notify by mail to luganocorporation@gmail.com; send the doctor’s information, the clinic, type of surgery and date of the same. With this information, the company will get in touch with the provider and issue a letter of guarantee.

  Prescribed medicine
  Are paid at the drugstore. You must keep the INVOICE – LARGE PAPER WITH THE NAME OF THE MEDICINE AND THE INSTRUCTIONS FOR USE AND PAYMENT VOUCHER. At the drugstores in the USA, when showing your policy card, you’ll get discounts.

Yes, the main clinics in Caracas and the province have direct contracts with the companies.

You must call or write to luganocorporation@gmail.com, depending where the company is, we’ll send you a form and the necessary information for acquiring a second medical opinion.

Yes, it’s worthwhile. Once you’ve moved, are fully settled in the USA and don’t return to Venezuela, notify us and the country of residence will be changed in the policy. The change affects the premium.

Depende de la compañía con la que esté asegurado y el plan de la misma.